We engineer high-code C# plugins, bespoke PCF components, scalable Power Platform applications, serverless Azure integrations, enterprise AI Document Intelligence, and omnichannel Contact Center ecosystems for global clients.
Years Tech Expertise
Microsoft Stack Focus
Partner Delivery
Engineered specifically for companies that need deep, code-level Microsoft Dynamics 365, cloud integration, and contact center expertise where standard configuration falls short.
High-performance C# server plugins, asynchronous workflows, and TypeScript Client API web resources built for seamless execution and zero latency.
Model-driven business applications, responsive canvas apps, and secure external-facing Power Pages portals with Azure AD B2C integration.
Decoupled serverless architectures with Azure Functions, Service Bus, and cutting-edge Azure AI Document Intelligence and Language Services.
Seamlessly bridge Amazon Connect (AWS) and Genesys Cloud CX with Dynamics 365 CRM for instant caller identification, screen pops, and click-to-dial.
High-volume, zero-data-loss migration pipelines moving legacy on-premise CRM, Salesforce, or SQL databases to Dynamics 365 Online.
Deep profiling of custom plugins, API bottlenecks, and Dataverse query execution plans to eliminate platform errors and timeouts.
Pre-built, enterprise-tested extensions designed to integrate leading cloud contact center platforms into your Microsoft Dynamics 365 environment with zero latency.
Embeds the Amazon Connect Contact Control Panel (CCP) directly inside Dynamics 365 CE, providing real-time screen pops, click-to-dial from any phone field, and automated call activity logging.
Native integration using Microsoft Channel Integration Framework (CIF v2) to embed Genesys omnichannel interactions (voice, chat, email, SMS) directly within Customer Service Workspace.
A disciplined, milestone-driven development process engineered to prevent technical debt and ensure seamless ALM governance.
We audit your existing Dataverse schema, custom plugins, security roles, and integration endpoints to map out an uncompromised solution blueprint.
Establish multi-environment solutions (Dev, QA, UAT, Prod) with automated Azure DevOps pipelines, version control, and Microsoft Solution Checker compliance.
Sprint-by-sprint development of C# plugins, PCF controls, Power Automate flows, and Azure serverless microservices with automated unit tests.
Rigorous user acceptance testing, dry-run data migration, seamless production cutover, technical documentation, and SLA-backed ongoing advisory.
Unlike generalist digital agencies, Rishika Consulting is an engineering-first consultancy. When standard out-of-the-box Dynamics 365 features reach their limits, our architects write the custom C# plugins, PCF components, and Azure cloud glue that make complex systems run effortlessly.
We thrive where low-code platforms require advanced high-code plugins, custom REST APIs, and event-driven architecture.
All customizations adhere strictly to Microsoft solution packaging, source control branching, and role-based security isolation.
Flexible engagement models: fixed-scope technical deliverables or dedicated monthly technical consultant extension for your internal teams.